Peppers Beach Club & Spa pool

Peppers Gift Card Terms & Conditions

The gift card is partially redeemable. Within the validity period it can be used to make any number of separate bookings up to the value of the gift card, or above the value - in which case the recipient needs to make up the difference.

Additional values cannot be added to an existing card; however, additional gift cards can be purchased.

Gift cards are valid for a period of 12 months from the date of issue. Gift cards must be redeemed in full within the validity period; any unused balance will not be refunded or credited on expiry.

Gift cards are to be treated like cash; defaced, mutilated, altered, lost or stolen gift cards will not be replaced, refunded or redeemed.

Choose between Australian or New Zealand gift cards. All gift cards are valid for 12 months. Gift cards may be purchased for any amount over $50. Australian gift cards are redeemable for bookings at participating Peppers Retreats and Resorts in Australia and New Zealand.

Gift cards are not redeemable for cash and cannot be used for payment of credit or retailer accounts. Must be redeemed before expiry date shown on the gift card. Will be void and may not be redeemed after expiry date; cannot be reloaded, is partially redeemable. Not redeemable for a purchase of under $20.

The gift card expires 12 months from the date of issue and it is up to you to use the full value before expiry date. Cash will not be given for any unused balance. Unused balance on expiry of the gift card will not be refunded or credited. If purchase exceeds available gift card balance, you must make up the difference with another payment method. You are liable for all transactions on your gift card except to the extent to which there has been fraud or negligence by us or any of our employees.

Check available gift card balance by calling 1300 55 33 80. We reserve the right to change any terms contained in the Terms of Use at any time. Changes to Terms of Use will be available on the website or at call the customer service desk. Visit the customer service desk if you have any reason to believe an error has occurred in relation to your voucher. Bookings must be made in advance and are subject to availability.

The gift card number must be mentioned while making a booking. Bookings can be made directly through Peppers Central Reservations or directly with the property.

Minimum stays apply at certain times. For the gift card to be valid it must be presented upon check in.

All deliveries are subject to approval of online payment. Orders for gift cards placed on business days between the hours of 9am - 5pm (Australian EST) are generally processed immediately. Purchases made outside these hours, on weekends or public holidays (except Christmas Day) may take up to 12 hours to process. will not be responsible for late delivery due to postal delays or incorrect delivery or payment information submitted by the purchaser.
Peppers does not accept any responsibility for lost or stolen gift cards.

Online gift card purchases for amounts of $1000 or greater are subject to identity checking. You may be required to provide relevant identification before orders can be processed.
If you need help ordering a gift card, please contact us on 1300 553 380.

© Mantra Group 2014